Terms of Service

EcoTowels.com.au is operated by Dowd Group Pty Ltd.

Contact details:

• Email: Hello@EcoTowels.com.au
• Phone: 0418 616 704

You agree to use this website for lawful purposes only.

You must not:

• Use the website in a way that breaches any law
• Attempt to interfere with the website's security or operation
• Submit false or misleading information
• Copy, reproduce or misuse website content without permission
• Use the website for spam, scraping or unauthorised commercial activity

We aim to provide accurate product information, including product names, descriptions, sizes, pack details and suitability.

However, product details may change from time to time. Images, packaging and specifications may be indicative only and may vary depending on supplier updates, stock availability or product improvements.

You should confirm product suitability before placing a bulk order.

Prices, product availability, freight costs and bulk supply terms may change without notice.

Where prices are not displayed, products may be available by quotation only.

Submitting a bulk pricing request or sample request does not create a binding order unless accepted and confirmed by EcoTowels.com.au.

An order is not accepted until we confirm it in writing or process payment.

We reserve the right to refuse, cancel or limit orders where:

• Stock is unavailable
• Pricing or product information contains an error
• Payment cannot be processed
• Delivery is not available to the requested location
• The order appears fraudulent or unreasonable
• The product is not suitable for the requested use

Payment terms will be confirmed at the time of order or quotation.

Orders may require payment upfront unless credit terms have been agreed in writing.

Delivery times are estimates only and may vary due to stock availability, courier delays, supplier delays, location or circumstances beyond our control.

Risk in the products passes to the customer upon delivery unless otherwise agreed in writing.

Sample packs may be offered at our discretion.

Samples are provided to help businesses assess product suitability before placing a larger order. Availability, cost and delivery of samples may vary.

Bulk pricing may depend on product type, quantity, delivery location and purchase frequency.

Any wholesale, repeat supply or bulk order arrangement must be confirmed in writing.

Returns and refunds are handled in accordance with our Refund Policy and applicable Australian Consumer Law.

Customers are responsible for determining whether products are suitable for their intended business, industry or application.

Product recommendations on this website are general in nature and do not guarantee suitability for every use case.

All website content, branding, logos, text, graphics and layout are owned by or licensed to EcoTowels.com.au unless otherwise stated.

You must not copy, reproduce, distribute or use our content without written permission.

This website may contain links to third-party websites. We are not responsible for third-party content, policies or services.

To the maximum extent permitted by law, EcoTowels.com.au is not liable for indirect, incidental or consequential loss arising from use of this website or products supplied.

Nothing in these Terms excludes any rights or remedies that cannot be excluded under Australian law.

We may update these Terms of Service from time to time. The latest version will be published on this page.

For questions about these Terms, please contact:

• EcoTowels.com.au
• Email: Hello@EcoTowels.com.au
• Phone: 0418 616 704